Common questions
Tap a question to see the answer. Don’t see yours? Call or text (854) 220-0656.
Getting started
Do you buy everything?
We buy selectively, based on condition, demand, and resale potential. Photos help us tell you quickly whether your items are a good fit.
Do I need a whole house full of items?
No. You can send a few quality items, a collection, or an entire household. Every request is reviewed.
Do I have to name a price?
Yes. You know your things best, so give us your number, even one figure for everything together. We’re selective about the projects we take on, and a clear, reasonable price is what makes us eager to work with you. If it’s out of range, we’ll tell you honestly.
How soon will I hear back?
Within two business days of sending your photos.
Do I need an account or a password?
No. Just send your request with a few photos. We’ll email you a link to see where things stand and message Luke. You can add a password later if you like, but you never have to.
What areas do you serve?
We serve Summerville and nearby communities, including Nexton, Ladson, and Goose Creek, and much of the greater Charleston area. If you’re not sure whether you’re in range, send us your location and details about your items and we’ll confirm.
The visit
Is the walkthrough free?
Yes. The walkthrough is free, and there’s no obligation to sell anything.
How do we set up a time?
If your items look like a good fit, we’ll email you a link to pick a time that works for you, or call you to set one up.
I live out of town. Can I arrange this for my parent?
Yes. You can be our contact, and we’ll coordinate with whoever will be at the home.
Selling and pickup
Do I have to accept your offer?
No. You decide whether the offer works for you.
Do you pick up the items you buy?
Yes. We arrange pickup of what we buy, including larger pieces, at a time that works for you.
How are you different from junk removal?
We buy usable, sellable household items, so we pay you for what we purchase. We don’t provide trash hauling or take every item just to clear a property.
Do you provide cleanout or disposal?
Our focus is buying items and connecting you with selling options. A purchase doesn’t include a full cleanout or disposal of items we don’t buy; any separate arrangements are discussed in advance.
Other options
Can you help with an estate sale?
For suitable projects, we can connect you with a local estate sale professional who can explain the process, fees, and availability.
What if I want to sell everything at once?
For qualifying homes or larger collections, we may be able to coordinate a household buyout through our network of buyers. What’s included and the price are agreed on in advance.
Will you buy my items yourselves?
Most of the time, yes. For larger projects, or things outside what we buy, we may introduce you to someone in our network who’s better suited, and we’ll tell you exactly who and why before you commit.
Can you guarantee everything will sell?
No one can promise that. We look at each project on its own and tell you plainly what we’d buy, what a partner could take on, and what’s left, so you can decide what works for you.
Do you work with resellers or other businesses?
Yes. We work with resellers, pickers, cleanout crews, realtors, estate attorneys, and local business owners. See Partners & resellers. You can also call or text (854) 220-0656.
Are there projects you don’t take on?
We don’t take on hoarding cleanouts, heavily unsanitary properties, or homes mostly filled with trash, damaged goods, or items that can’t be resold.
Can I text Luke?
Yes. Call or text (854) 220-0656 anytime. You can also message us from your account after you send a request.
Still have a question?
Just ask.
Don’t donate it. Don’t toss it. Don’t spend your weekends listing it. Send us a few photos and name your price. Prefer the phone? Call or text (854) 220-0656.